To provide proof of life, beneficiaries can bring their original Macao SAR Resident ID Card and visit one of the self-service machines set up at multiple locations across Macao, and in Guangdong-Macao In-Depth Cooperation Zone in Hengqin..

• Proof of life for the Social Security Fund, Social Welfare Bureau, and Pension Fund can be provided in one go.
• Self-service machines are set up at multiple locations across Macao,  and in Guangdong-Macao In-Depth Cooperation Zone in Hengqin, with some offering 24-hour external service. Details can be found on the Identification Services Bureau’s website.
• After providing proof of life, the beneficiary can obtain a receipt from the self -service machine showing information and the result of this process. Alternatively, the beneficiary can check the result of this process after three working days from the next day of completing the procedures,  by logging in to the Social Security Fund’s website with the “Macao One Account” .
• After providing proof of life, the beneficiaries and their family member (spouse, parents, children) can also log in to the “Macao One Account” mobile app and use the “Enquiry” function to check the status of the beneficiary’s proof of life.