Objection Statement of the Non-Mandatory Central Provident Fund System
- For account owner who attended higher level courses recognized by local competent authority;
- For account owner who was hospitalized;
- For account owner who reached age 65 and habitually resided in mainland China;
- For account owner under age 65 but habitually resided in mainland China on health grounds, particularly for the need for non-hospital nursing, palliative therapy, rehabilitative services or family care;
- For account owner who worked outside the Macao SAR for an employer registered with the Social Security Fund;
- For account owner who worked outside the Macao SAR in order to bear the main living expenses of his or her spouse, any degree of lineal consanguinity or affinity who resided in the Macao SAR;
- For account owner who performed official duties, performed duties for the Macao SAR or discharged other official duties;
- For account owner who had humanitarian or other properly explained reasons.
- The objection statement can be filed by logging in to the “Macao One Account” mobile app / online platform;
- If necessary, account owners may submit the following documents in person or through a representative. The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website.
- Objection Statement (RP) (Form for Download CH/PT); (Sample of form completion EN)
- Photocopy of the account owner’s Macao SAR Resident ID Card;
- Transcript(s) or the proof of school attendance (Proof of School Attendance Template) for the period from January to December 2023, issued by the school or printed online in 2024. The transcript or proof of school attendance must contain the school name, the account owner’s full name (must match the name on the ID card), the student ID number, period of school attendance, name of major/faculty (must be a higher education course recognized by the local competent authority). Student IDs or tuition bills are not accepted. (If the programme was completed between January and December 2023, please submit a photocopy of the relevant diploma.)
- Social Security Fund, St. Lazarus Parish Field Office
Address: Rua Eduardo Marques, nos 2 a 6, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m. - Macao Government Services Centre (Social Security Affairs)
Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Macao Government Services Centre in Islands (Social Security Affairs)
Address : Rua de Coimbra, n.º 225, 3.º andar, Zona G, Taipa
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Public Services Centres under the Municipal Affairs Bureau [Detailed address]
- You may visit a service point, or the website of the Social Security Fund, or call (853) 2853 2850 for enquiries.
- You may log in to “My affair” in the “Macao One Account” mobile app.
- By mail
- If you use the “Macao One Account” to file the objection statement, you will receive a reminder message from the “Macao One Account”.
- Objection Statement (RP) (Form for Download CH/PT); (Sample of form completion EN)
- Photocopy of the account owner’s Macao SAR Resident ID Card;
- The proof of hospitalization issued by a local hospital for 2023 must indicate the patient’s full name, period of hospitalization, and have the hospital seal and date of issue. (Proof of Hospitalization Template)
- Social Security Fund, St. Lazarus Parish Field Office
Address: Rua Eduardo Marques, nos 2 a 6, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m. - Macao Government Services Centre (Social Security Affairs)
Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Macao Government Services Centre in Islands (Social Security Affairs)
Address : Rua de Coimbra, n.º 225, 3.º andar, Zona G, Taipa
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Public Services Centres under the Municipal Affairs Bureau [Detailed address]
- The objection statement can be filed by logging in to the “Macao One Account” mobile app / online platform;
- If necessary, account owners may submit the following documents in person or through a representative. The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website.
- Objection Statement (RP-02) (Form for Download CH/PT); (Sample of form completion EN)
- Photocopy of the account owner’s Macao SAR Resident ID Card;
- For proof of residence in mainland China, the account owner can submit the proof in either of the following two ways:
- The original proof of residence issued by civil affairs department, resident committee, villager committee or residential care facility in mainland China, providing the following information on the agency’s letterhead paper (the contents include: the full name, address and phone number of the issuing agency, full name and ID card number of the account owner, the period of stay and the address of the account owner in mainland China, and the proof must be dated and affixed with official stamp of the issuing agency) (Proof of Residence Temlpate); or
- Fill in the “Declaration about Residence in Mainland China” section of the Objection Statement (Form RP-02) and two Macao SAR residents age 18 or above must be provided as witnesses (witnesses must sign and testify), and photocopies of their Macao SAR Resident ID Cards must be submitted.
- Social Security Fund, St. Lazarus Parish Field Office
Address: Rua Eduardo Marques, nos 2 a 6, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m. - Macao Government Services Centre (Social Security Affairs)
Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Macao Government Services Centre in Islands (Social Security Affairs)
Address : Rua de Coimbra, n.º 225, 3.º andar, Zona G, Taipa
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Public Services Centres under the Municipal Affairs Bureau [Detailed address]
- For special cases where the vetting process cannot be completed on time, the declarant will be notified within 15 working days from the next day after submitting the application.
- Offline application: the vetting outcome will be communicated via an official letter; online application: the vetting outcome will be communicated via a push message of the Macao One Account, or an official letter.
- Can visit a service point or the website of the Social Security Fund, or call (853) 2853 2850 for enquiries.
- You may log in to “My affair” in the “Macao One Account” mobile app.
- By mail
- If you use the “Macao One Account” to file the objection statement, you will receive a reminder message from the “Macao One Account”.
- Objection Statement (RP) (Form for Download CH/PT); (Sample of form completion EN)
- Photocopy of the account owner’s Macao SAR Resident ID Card;
- Fill out Declaration Form (C/5) (Form for Download CH/PT) (Sample of form completion EN), giving details about the medical condition of the patient, the medical treatment that he/she received in mainland China and who was taking care of him/her at that time;
- Medical proof of the patient’s illness issued by hospital in mainland China for the year 2023, stating what kind of medical treatment the account owner needed. The medical proof must indicate the patient’s full name, the name of disease, the period of illness (DD/MM/YY) and the severity of illness (required to specify whether the illness impairs the physical mobility of the patient or creates a need for the patient to be taken care of by family); (Proof of Illness Template)
- The original proof of residence issued by civil affairs department, resident committee, villager committee or residential care facility in mainland China (Proof of Residence Template). If the account owner is unable to provide proof of residence, two Macao SAR residents age 18 or above must be provided as witnesses (witnesses must sign and testify), and photocopies of their Macao SAR Resident ID Cards must be submitted.
- Social Security Fund, St. Lazarus Parish Field Office
Address: Rua Eduardo Marques, nos 2 a 6, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m. - Macao Government Services Centre (Social Security Affairs)
Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Macao Government Services Centre in Islands (Social Security Affairs)
Address : Rua de Coimbra, n.º 225, 3.º andar, Zona G, Taipa
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Public Services Centres under the Municipal Affairs Bureau [Detailed address]
- Objection Statement (RP) (Form for Download CH/PT); (Sample of form completion EN)
- Photocopy of the account owner’s Macao SAR Resident ID Card;
- Declaration Form (C/3) (Form for Download CH/PT); (Sample of form completion EN)
- Proof of business operations for the employer outside Macao for the year 2023, e.g. Business Tax bills and annual reports, which must either be issued by a local government or bear a government seal;
- Photocopy of the proof of relationship between a local employer and the employer outside Macao for the year 2023. In the case of the same individual business owner or the same shareholder, a business registration with the names of the individual business owner or all shareholders must be submitted;
- Photocopies of the employment contract and payroll records of the account owner working outside Macao in 2023.
- Social Security Fund, St. Lazarus Parish Field Office
Address: Rua Eduardo Marques, nos 2 a 6, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m. - Macao Government Services Centre (Social Security Affairs)
Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Macao Government Services Centre in Islands (Social Security Affairs)
Address : Rua de Coimbra, n.º 225, 3.º andar, Zona G, Taipa
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Public Services Centres under the Municipal Affairs Bureau [Detailed address]
- The objection statement can be filed by logging in to the “Macao One Account” mobile app / online platform;
- If necessary, account owners may submit the following documents in person or through a representative. The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website.
- Objection Statement (RP) (Form for Download CH/PT); (Sample of form completion EN)
- A photocopy of the Macao SAR Resident ID Card;
- Fill out Declaration form (C/6) (Form for Download CH/PT); (Sample of form completion EN)
- A photocopy of the dependent relative’s Macao SAR Resident ID Card and a photocopy of the proof of relationship with the account owner;
- Evidence of payment for the dependent relative’s main living expenses (e.g. remittance slip of 2023 must show the full names of the account owner and dependent relative). If the account owner is unable to provide any supporting documents, two Macao SAR residents age 18 or above must be provided as witnesses (witnesses must sign and testify), and photocopies of their Macao SAR Resident ID Cards must be submitted;
- The proof of employment letter for the account owner:
- For employed workers, the proof must be issued by a local employer, indicating the account owner’s identity information, the period of employment and position held, the name and address of the company (Proof of Employment Template);
- For people who run their own business, or self-employed persons, the business licence and proof of business operations for the year 2023 must be provided, e.g. Business Tax bills and annual reports, which must either be issued by a local government or bear a government seal (if the business is a limited company, documents proving the identity of the shareholders for the year 2023 must also be submitted);
- If the dependent child was attending school in Macao, the transcript(s) or the proof of school attendance for the period from January to December 2023 must be provided;
- If the dependent child was attending a high school or university outside Macao, the account owner must also provide photocopy(ies) of the child’s transcript(s) or diploma(s) for the junior high school and high school in Macao besides photocopy(ies) of the transcript(s) or the proof of school attendance (Proof of School Attendance Template) for the period from January to December 2023. If the dependent relative is hospitalized outside Macao, the proof of hospitalization must be provided (Proof of Hospitalization Template).
- Social Security Fund, St. Lazarus Parish Field Office
Address: Rua Eduardo Marques, nos 2 a 6, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m. - Macao Government Services Centre (Social Security Affairs)
Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Macao Government Services Centre in Islands (Social Security Affairs)
Address : Rua de Coimbra, n.º 225, 3.º andar, Zona G, Taipa
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Public Services Centres under the Municipal Affairs Bureau [Detailed address]
- Can visit a service point or the website of the Social Security Fund, or call (853) 2853 2850 for enquiries.
- You may log in to “My affair” in the “Macao One Account” mobile app.
- By mail
- If you use the “Macao One Account” to file the objection statement, you will receive a reminder message from the “Macao One Account”.
- Objection Statement (RP) (Form for Download CH/PT); (Sample of form completion EN)
- Photocopy of the account owner’s Macao SAR Resident ID Card;
- Fill out Declaration Form C/8 (Form for Download CH/PT) (Sample of form completion EN) and submit documents related to the account owner’s performance of duties or discharge of official duties outside Macao in 2023 (Proof of Employment Template).
- Social Security Fund, St. Lazarus Parish Field Office
Address: Rua Eduardo Marques, nos 2 a 6, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m. - Macao Government Services Centre (Social Security Affairs)
Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Macao Government Services Centre in Islands (Social Security Affairs)
Address : Rua de Coimbra, n.º 225, 3.º andar, Zona G, Taipa
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Public Services Centres under the Municipal Affairs Bureau [Detailed address]
- Objection Statement (RP) (Form for Download CH/PT); (Sample of form completion EN)
- Photocopy of the account owner’s Macao SAR Resident ID Card;
- Fill out Declaration Form (C/7) Note (Form for Download CH/PT) (Sample of form completion EN), describe in details the reason for staying in Macao for less than 183 days in 2023. The account owner is required to explain whether he or she had habitually lived in Macao in the 12 months before staying outside Macao, and submit all relevant supporting documents. (Proof of Employment Template / Proof of Illness Template).
NOTE:
If you are living in Guangdong-Macao In-Depth Cooperation Zone in Hengqin on or after 1 March 2023, fill out Declaration Form (C/7-A) (Form for Download CH/PT) (Sample of form completion EN) and submit the supporting documents listed in the declaration form. - Social Security Fund, St. Lazarus Parish Field Office
Address: Rua Eduardo Marques, nos 2 a 6, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m. - Macao Government Services Centre (Social Security Affairs)
Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Macao Government Services Centre in Islands (Social Security Affairs)
Address : Rua de Coimbra, n.º 225, 3.º andar, Zona G, Taipa
Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break) - Public Services Centres under the Municipal Affairs Bureau [Detailed address]
Service Introduction
Service Target and Eligibility Criteria
Account owners who are not included in the list of fund allocation may file an objection statement to the Social Security Fund.If an account owner was outside the Macao SAR in a relevant calendar year due to the following reasons, the period that he or she stayed outside the Macao SAR can also be counted as the time he or she stayed in Macao. The account owner is required to provide sufficient evidence of his/her own:
Application Result
After the account owner has submitted the objection statement and analyzed and processed by the Social Security Fund, he/she will be included in the list of fund allocation if he/she satisfies the requirement for fund allocation.
Ways of Enquiries
Implementation Department and Unit: Social Security Fund, Division of General Affairs of Provident Fund System
Service Location: Detailed address
By phone: （853）2853 2850
By calling our interactive voice response hotline: （853）2823 0230（24-hour）
By fax: （853）2853 2840（24-hour）
By email: at@fss.gov.mo
By visiting our website: http://www.fss.gov.mo
For account owner who attended higher level courses recognized by local competent authority
How to go through the formalities
Time Limit for Application
Prescription for claiming entitlement to allocation of funds for 2024 is 3 years, i.e. the right will expire on 31 December 2027, which will become invalid after this date.
Formalities and Required Documents
* If the account owner is incapacitated, please read the Formalities of Raising an Objection on Behalf of an Incapacitated Account Owner.
* If the account owner dies, please refer to the procedures for filing an objection statement on the account owner’s behalf by a relative or the heir.
Service Location(s) and Office Hours
The account owner can submit the objection statement either in person or through a representative
Fees
Free of charge
Time Required to Process
Depending on the circumstances of the case
Remarks/Points to Note
To file an objection statement about the 2024 fund allocation list, supporting documents for the year 2023 must be submitted.
Check the progress of application and receive the service result
Check the progress of application:
The way(s) to receive the service result:
Documents to present or submit when you receive the service result: None
For account owner who was hospitalized
How to go through the formalities
Time Limit for Application
Prescription for claiming entitlement to allocation of funds for 2024 is 3 years, i.e. the right will expire on 31 December 2027, which will become invalid after this date.
Formalities and Required Documents
Account owners may submit the following documents in person or through a representative. The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website.
* If the account owner is incapacitated, please read the Formalities of Raising an Objection on Behalf of an Incapacitated Account Owner.
* If the account owner dies, please refer to the procedures for filing an objection statement on the account owner’s behalf by a relative or the heir.
Service Location(s) and Office Hours
The account owner can submit the objection statement either in person or through a representative
Fees
Free of charge
Time Required to Process
Depending on the circumstances of the case
Remarks/Points to Note
To file an objection statement about the 2024 fund allocation list, supporting documents for the year 2023 must be submitted.
Check the progress of application and receive the service result
Check the progress of application: Can visit a service point or the website of the Social Security Fund, or call (853) 2853 2850 for enquiries.
The way(s) to receive the service result: By mail
Documents to present or submit when you receive the service result: None
For account owner who reached age 65 and habitually resided in mainland China
How to go through the formalities
Time Limit for Application
Prescription for claiming entitlement to allocation of funds for 2024 is 3 years, i.e. the right will expire on 31 December 2027, which will become invalid after this date.
Formalities and Required Documents
Account owners may submit the following documents in person or through a representative. The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website.
* If the account owner is incapacitated, please read the Formalities of Raising an Objection on Behalf of an Incapacitated Account Owner.
* If the account owner dies, please refer to the procedures for filing an objection statement on the account owner’s behalf by a relative or the heir.
Service Location(s) and Office Hours
The account owner can submit the objection statement either in person or through a representative
Fees
Free of charge
Time Required to Process
The vetting outcome will be communicated to the declarant within 25 working days from the next day after all the required documents are submitted. (Performance Pledge)
NOTE:
Remarks/Points to Note
To file an objection statement about the 2024 fund allocation list, supporting documents for the year 2023 must be submitted.
Check the progress of application and receive the service result
Check the progress of application:
The way(s) to receive the service result:
Documents to present or submit when you receive the service result: None
For account owner under age 65 but habitually resided in mainland China on health grounds, particularly for the need for non-hospital nursing, palliative therapy, rehabilitative services or family care
How to go through the formalities
Time Limit for Application
Prescription for claiming entitlement to allocation of funds for 2024 is 3 years, i.e. the right will expire on 31 December 2027, which will become invalid after this date.
Formalities and Required Documents
Account owners may submit the following documents in person or through a representative. The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website.
* If the account owner is incapacitated, please read the Formalities of Raising an Objection on Behalf of an Incapacitated Account Owner.
* If the account owner dies, please refer to the procedures for filing an objection statement on the account owner’s behalf by a relative or the heir.
Service Location(s) and Office Hours
The account owner can submit the objection statement either in person or through a representative
Fees
Free of charge
Time Required to Process
Depending on the circumstances of the case
Remarks/Points to Note
To file an objection statement about the 2024 fund allocation list, supporting documents for the year 2023 must be submitted.
Check the progress of application and receive the service result
Check the progress of application: Can visit a service point or the website of the Social Security Fund, or call (853) 2853 2850 for enquiries.
The way(s) to receive the service result: By mail
Documents to present or submit when you receive the service result: None
For account owner who worked outside the Macao SAR for an employer registered with the Social Security Fund
How to go through the formalities
Time Limit for Application
Prescription for claiming entitlement to allocation of funds for 2024 is 3 years, i.e. the right will expire on 31 December 2027, which will become invalid after this date.
Formalities and Required Documents
Account owners may submit the following documents in person or through a representative. The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website.
* If the account owner is incapacitated, please read the Formalities of Raising an Objection on Behalf of an Incapacitated Account Owner.
* If the account owner dies, please refer to the procedures for filing an objection statement on the account owner’s behalf by a relative or the heir.
Service Location(s) and Office Hours
The account owner can submit the objection statement either in person or through a representative
Fees
Free of charge
Time Required to Process
Depending on the circumstances of the case.
Remarks/Points to Note
To file an objection statement about the 2024 fund allocation list, supporting documents for the year 2023 must be submitted.
Check the progress of application and receive the service result
Check the progress of application: Can visit a service point or the website of the Social Security Fund, or call (853) 2853 2850 for enquiries.
The way(s) to receive the service result: By mail
Documents to present or submit when you receive the service result: None
For account owner who worked outside the Macao SAR in order to bear the main living expenses of his or her spouse, any degree of lineal consanguinity or affinity who resided in the Macao SAR
How to go through the formalities
Time Limit for Application
Prescription for claiming entitlement to allocation of funds for 2024 is 3 years, i.e. the right will expire on 31 December 2027, which will become invalid after this date.
Formalities and Required Documents
* If the account owner is incapacitated, please read the Formalities of Raising an Objection on Behalf of an Incapacitated Account Owner.
* If the account owner dies, please refer to the procedures for filing an objection statement on the account owner’s behalf by a relative or the heir.
Service Location(s) and Office Hours
The account owner can submit the objection statement either in person or through a representative
Fees
Free of charge
Time Required to Process
Depending on the circumstances of the case.
Remarks/Points to Note
To file an objection statement about the 2024 fund allocation list, supporting documents for the year 2023 must be submitted.
Check the progress of application and receive the service result
Check the progress of application:
The way(s) to receive the service result:
Documents to present or submit when you receive the service result: None
For account owner who performed official duties, performed duties for the Macao SAR or discharged other official duties
How to go through the formalities
Time Limit for Application
Prescription for claiming entitlement to allocation of funds for 2024 is 3 years, i.e. the right will expire on 31 December 2027, which will become invalid after this date.
Formalities and Required Documents
Account owners may submit the following documents in person or through a representative. The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website.
* If the account owner is incapacitated, please read the Formalities of Raising an Objection on Behalf of an Incapacitated Account Owner.
* If the account owner dies, please refer to the procedures for filing an objection statement on the account owner’s behalf by a relative or the heir.
Service Location(s) and Office Hours
The account owner can submit the objection statement either in person or through a representative
Fees
Free of charge
Time Required to Process
Depending on the circumstances of the case.
Remarks/Points to Note
To file an objection statement about the 2024 fund allocation list, supporting documents for the year 2023 must be submitted.
Check the progress of application and receive the service result
Check the progress of application: Can visit a service point or the website of the Social Security Fund, or call (853) 2853 2850 for enquiries.
The way(s) to receive the service result: By mail
Documents to present or submit when you receive the service result: None
For account owner who had humanitarian or other properly explained reasons
How to go through the formalities
Time Limit for Application
Prescription for claiming entitlement to allocation of funds for 2024 is 3 years, i.e. the right will expire on 31 December 2027, which will become invalid after this date.
Formalities and Required Documents
Account owners may submit the following documents in person or through a representative. The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website.
* If the account owner is incapacitated, please read the Formalities of Raising an Objection on Behalf of an Incapacitated Account Owner.
* If the account owner dies, please refer to the procedures for filing an objection statement on the account owner’s behalf by a relative or the heir.
Service Location(s) and Office Hours
The account owner can submit the objection statement either in person or through a representative
Fees
Free of charge
Time Required to Process
Depending on the circumstances of the case.
Remarks/Points to Note
To file an objection statement about the 2024 fund allocation list, supporting documents for the year 2023 must be submitted.
Check the progress of application and receive the service result
Check the progress of application: Can visit a service point or the website of the Social Security Fund, or call (853) 2853 2850 for enquiries.
The way(s) to receive the service result: By mail
Documents to present or submit when you receive the service result: None