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Non-mandatory Central
Provident Fund System

Joint Provident Fund Scheme

Service Introduction

Service Target and Eligibility Criteria

Employers can choose the fund management entity, voluntarily set up a joint provident fund scheme for the voluntary participation of employees.


Ways of Enquiries

Implementation Department and Unit: Social Security Fund, Division of Management of Accounts of Provident Fund System

Service Location: Detailed address

By phone: (853)2853 2850

By calling our interactive voice response hotline: (853)2823 0230(24-hour)

By fax: (853)2853 2840(24-hour)

By email: at@fss.gov.mo

By visiting our website: http://www.fss.gov.mo

Fund management entity to register investment instrument(s) for the first time

How to Apply

Formalities and Required Documents

For the formalities, please bring along the following documents to the Social Security Fund, in person or through a representative:

  1. Application Form for the Fund Management Entity to Register Investment Instrument(s) for the First Time (Form A1); (Form for download CH / PT) (Sample of form completion EN)
  2. The latest management regulations of the pension fund (a photocopy of the regulations published in the Macao SAR Gazette);
  3. The latest quarterly report of the pension fund;
  4. The pension fund’s financial report for the most recent year;
  5. Front and back photocopy of the Financial Services Bureau (DSF) Business Tax Declaration Form (M/1) or the DSF Business Tax Return (M/8);
  6. Photocopy of the MOP bank account opened in the company name that the fund management entity uses to receive funds from the government-managed sub-account (applied by the account owner to transfer out the funds).

Service Location and Office Hours

Submit the application either in person or through a representative

Social Security Fund Head Office
Address: Alameda Dr. Carlos d’Assumpção, n.os 249-263, Edf. China Civil Plaza, 18.º andar, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.


Fees

Free of charge


Required Processing Time

Depending on the circumstances of the case


Remarks/Points to Note

N/A


Check the Application Status and the Way to Receive the Outcome of Application

Check the application status: Can call (853) 2853 2850 for enquiries.

The way(s) to receive the outcome of application: By mail

Documents to be presented or submitted when receiving the outcome of application: None

Fund management entity to add investment instrument(s)

How to Apply

Formalities and Required Documents

For the formalities, please bring along the following documents to the Social Security Fund, in person or through a representative:

  1. Application Form for the Fund Management Entity to Add Investment Instrument(s) (Form A2); (Form for download CH / PT) (Sample of form completion EN)
  2. The management regulations of the pension fund applying to add investment instrument(s) (a photocopy of the regulations published in the Macao SAR Gazette);
  3. The latest quarterly report of the pension fund;
  4. The pension fund’s financial report for the most recent year.

Service Location and Office Hours

Submit the application either in person or through a representative

Social Security Fund Head Office
Address: Alameda Dr. Carlos d’Assumpção, n.os 249-263, Edf. China Civil Plaza, 18.º andar, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.


Fees

Free of charge


Required Processing Time

Depending on the circumstances of the case


Remarks/Points to Note

To update the basic information of the fund management entity or the information of the bank account for receiving funds from the government-managed sub-account (applied by the account owner to transfer out the funds), complete “Form A3”.


Check the Application Status and the Way to Receive the Outcome of Application

Check the application status: Can call (853) 2853 2850 for enquiries.

The way(s) to receive the outcome of application: By mail

Documents to be presented or submitted when receiving the outcome of application: None

Fund management entity to change information

How to Apply

Formalities and Required Documents

For the formalities, please bring along the following documents to the Social Security Fund, in person or through a representative:

  1. Application Form for the Fund Management Entity to Change Information (Form A3) (the application form must be signed by the legal representative and affixed with company chop); (Form for download CH / PT) (Sample of form completion EN)
  2. To change the business name or address, it is required to submit the updated business registration certificate issued within the last three months;
  3. To change the information of the bank account for receiving funds from the government-managed sub-account (applied by the account owner to transfer out the funds), it is required to submit a photocopy of the MOP bank account opened in the company name.

Service Location and Office Hours

Submit the application either in person or through a representative

Social Security Fund Head Office
Address: Alameda Dr. Carlos d’Assumpção, n.os 249-263, Edf. China Civil Plaza, 18.º andar, Macau
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.


Fees

Free of charge


Required Processing Time

Depending on the circumstances of the case


Remarks/Points to Note

N/A


Check the Application Status and the Way to Receive the Outcome of Application

Check the application status: Can call (853) 2853 2850 for enquiries.

The way(s) to receive the outcome of application: By mail

Documents to be presented or submitted when receiving the outcome of application: None

The employer to establish the joint provident fund scheme for the first time

How to Apply

Formalities and Required Documents

After the employer and fund management entity have entered into a joint provident fund scheme contract, submit the following documents to the fund management entity, in person or through a representative:

  1. Application Form for the Employer to Establish a Joint Provident Fund Scheme for the First Time (Form B1); (Form for download CH / PT) (Sample of form completion EN)
  2. A photocopy of the joint provident fund scheme contract (a signed contract);
  3. If it is a legal entity, it is required to submit the business registration certificate (issued within the last three months);
    If it is an individual business owner, it is required to submit a photocopy of the proof of identity;
    If it is an association, it is required to submit:
    – a photocopy of the statutes published in the Macao SAR Gazette;
    – Certificate of Existence of Registration Record of Established Association in Identification Services Bureau (issued within the last three months);
  4. Front and back photocopy of the Financial Services Bureau (DSF) Business Tax Declaration Form for Business Commencement/Change of Information (M/1);
    If it is an association or a market stall lessee, it is required to submit a photocopy of a document that can show the employer’s DSF registration number (e.g. A photocopy of a certificate issued by the DSF, or a photocopy of the DSF Salaries Tax Group I Registration Form (M/2) of any one of the employees);
  5. In the case of interface with a private pension plan, in addition to the above documents, it is also required to submit a photocopy of the latest collective membership contract of the private pension plan.

Service Location and Office Hours

The form and documents must be submitted through the fund management entity

The temporary office of the FSS at Tap Seac
Address: Exhibition Hall of Tap Seac Multisport Pavilion
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.


Fees

Free of charge


Required Processing Time

The FSS shall make a decision within 60 days from the date of receipt of all required documents and issue the notice about the outcome of application to the employer.


Remarks/Points to Note

  1. Please note that the form and documents must be submitted through the fund management entity.
  2. The fund management entity shall forward the application to the Social Security Fund for approval within 10 working days from the date of receipt of all required documents.
  3. The FSS shall make a decision within 60 days from the date of receipt of all required documents and issue the notice about the outcome of application to the employer.
  4. The establishment of the joint provident fund scheme will take effect from the first day of the month that immediately follows the month of obtaining the permission.

Check the Application Status and the Way to Receive the Outcome of Application

Check the application status: Can visit a service point or call (853) 2853 2850 for enquiries.

The way(s) to receive the outcome of application: By mail

Documents to be presented or submitted when receiving the outcome of application: None

The employer to add a joint provident fund scheme

How to Apply

Formalities and Required Documents

After the employer and fund management entity have entered into a joint provident fund scheme contract, submit the following documents to the fund management entity, in person or through a representative:

  1. Application Form for the Employer to Add a Joint Provident Fund Scheme (Form B2); (Form for download CH / PT) (Sample of form completion EN)
  2. Required to submit a photocopy of the signed joint provident fund scheme contract.

Service Location and Office Hours

The form and documents must be submitted through the fund management entity

The temporary office of the FSS at Tap Seac
Address: Exhibition Hall of Tap Seac Multisport Pavilion
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.


Fees

Free of charge


Required Processing Time

The FSS shall make a decision within 60 days from the date of receipt of all required documents and issue the notice about the outcome of application to the employer.


Remarks/Notes for Application

  1. Please note that the form and documents must be submitted through the fund management entity.
  2. To update the employer information or contact information, complete the “Employer’s Change of Information Form”.
  3. The fund management entity shall forward the application to the Social Security Fund for approval within 10 working days from the date of receipt of all required documents.
  4. The FSS shall make a decision within 60 days from the date of receipt of all required documents and issue the notice about the outcome of application to the employer.
  5. The establishment of the joint provident fund scheme will take effect from the first day of the month that immediately follows the month of obtaining the permission.

Check the Application Status and the Way to Receive the Outcome of Application

Check the application status: Can visit a service point or call (853) 2853 2850 for enquiries.

The way(s) to receive the outcome of application: By mail

Documents to be presented or submitted when receiving the outcome of application: None

The employer to amend the information of the joint provident fund scheme

How to Apply

Formalities and Required Documents

After the employer and fund management entity have entered into a joint provident fund scheme contract, submit the following documents to the fund management entity, in person or through a representative:

  1. Application Form for the Employer to Amend the Information of the Joint Provident Fund Scheme (Form B3); (Form for download CH / PT) (Sample of form completion EN)
  2. Required to submit a photocopy of the signed new joint provident fund scheme contract.

Service Location and Office Hours

The form and documents must be submitted through the fund management entity

The temporary office of the FSS at Tap Seac
Address: Exhibition Hall of Tap Seac Multisport Pavilion
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.


Fees

Free of charge


Required Processing Time

The FSS shall make a decision within 60 days from the date of receipt of all required documents and issue the notice about the outcome of application to the employer.


Remarks/Points to Note

  1. Please note that the form and documents must be submitted through the fund management entity.
  2. To update the employer information or contact information, complete the “Employer’s Change of Information Form”.
  3. The fund management entity shall forward the application to the Social Security Fund for approval within 10 working days from the date of receipt of all required documents.
  4. The FSS shall make a decision within 60 days from the date of receipt of all required documents and issue the notice about the outcome of application to the employer.
  5. The amendment to the joint provident fund scheme will take effect from the first day of the month that immediately follows the month of obtaining the permission, and only have effect on employees who participate in the scheme after obtaining the permission, except where the employer pays a higher contribution amount or sets conditions that are more favourable for the employee to obtain the employer’s contribution benefits.

Check the Application Status and the Way to Receive the Outcome of Application

Check the application status: Can visit a service point or call (853) 2853 2850 for enquiries.

The way(s) to receive the outcome of application: By mail

Documents to be presented or submitted when receiving the outcome of application: None

The employer to switch the fund management entity

How to Apply

Formalities and Required Documents

After the employer and the new fund management entity have entered into a joint provident fund scheme contract, submit the following documents to the new fund management entity, in person or through a representative:

  1. Application Form for the Employer to Switch the Fund Management Entity (Form B4); (Form for download CH / PT) (Sample of form completion EN)
  2. Required to submit a photocopy of the signed contract with the new fund management entity to establish a joint provident fund scheme;
  3. A photocopy of the establishment contract of the joint provident fund scheme of the original fund management entity.

Service Location and Office Hours

The form and documents must be submitted through the fund management entity

The temporary office of the FSS at Tap Seac
Address: Exhibition Hall of Tap Seac Multisport Pavilion
Office hours:
Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.


Fees

Free of charge


Required Processing Time

The FSS shall make a decision within 60 days from the date of receipt of all required documents and issue the notice about the outcome of application to the employer.


Remarks/Points to Note

  1. Please note that the form and documents must be submitted through the fund management entity.
  2. To update the employer information or contact information, complete the “Employer’s Change of Information Form”.
  3. The fund management entity shall forward the application to the Social Security Fund for approval within 10 working days from the date of receipt of all required documents.
  4. The FSS shall make a decision within 60 days from the date of receipt of all required documents and issue the notice about the outcome of application to the employer.
  5. The employer should notify the original fund management entity and related employees within 10 working days from the date of receipt of the notice of approval of the joint provident fund scheme.
  6. The joint provident scheme established due to the switching of fund management entities shall not reduce the employee’s benefits obtained from the joint provident fund scheme of the original fund management entity.
  7. The switching of fund management entities shall not affect the continuous calculation of the contribution time.

Check the Application Status and the Way to Receive the Outcome of Application

Check the application status: Can visit a service point or call (853) 2853 2850 for enquiries.

The way(s) to receive the outcome of application: By mail

Documents to be presented or submitted when receiving the outcome of application: None

Application for the Employer to Make Online Enquiry

How to Apply

Formalities and Required Documents

The employer may bring the following documents to the Social Security Fund either in person or through a representative for the related formalities:

  1. Application Form for the Employer to Make Online Enquiry (Form FSS/PC-41) (Form for download CH / PT) (Sample of Form Completion EN) (To be signed by the employer and the master account holder and affixed with company chop; if the employer and the master account holder is the same person, he/she only needs to sign and affix the company chop on the employer’s signature line.);
  2. A photocopy of the master account holder’s Macao SAR Resident ID Card (front and back).

Service Location and Office Hours

The employer can submit the required documents either in person or through a representative.

  1. The temporary office of the FSS at Tap Seac
    Address: Exhibition Hall of Tap Seac Multisport Pavilion
    Office hours:
    Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
    Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.
  2. Macao Government Services Centre (Area of Social Security and Employment)
    Address: Rua Nova da Areia Preta, N.º 52, 1.º andar, Área P, Macau
    Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break)
  3. Macao Government Services Centre in Islands (Area of Social Security)
    Address : Rua de Coimbra, n.º 225, 3.˚ andar, Zona G ,Taipa
    Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. (Without lunch break)

Fees

Free of charge


Required Processing Time

Depending on the circumstances of the case


Remarks/Points to Note

  1. To use the employer’s online enquiry service, the user must log in to the Non-Mandatory Central Provident Fund System Information Platform using his/her “ePass” account.
  2. The master account holder may be the employer himself/herself, the employer’s legal representative or authorized person. In the case of an authorized person, it is required to fill in the Power of Attorney that is contained in the form.
  3. All actions made by the master account in the electronic service system shall be deemed to be made on behalf of this business/organization and shall have the corresponding legal effect.
  4. After the application for the use of electronic service is accepted, the master account’s use of account password on the website using the specified login method shall produce the same effect as the user’s signature.
  5. The maximum number of master account holders is one.
  6. Applicants should keep the registration slip given at the time of application for future enquiries.
  7. If the employer wants to “cancel the master account holder”, he/she should notify the Social Security Fund by mail.

Check the Application Status and the Way to Receive the Outcome of Application

Check the application status: Can visit a service point or call (853) 2853 2850 for enquiries.

The way(s) to receive the outcome of application: By mail

Documents to be presented or submitted when receiving the outcome of application: None

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