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澳門社會保障基金 - Fundo de Segurança Social de Macau
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Social Security Benefits

Service Code

FSS5010

Service Introduction

Social Security System includes benefit payments in the following forms:

Pensions:

Old-age pension, disability pension

Allowances:

Unemployment allowance, sickness allowance, birth allowance, marriage allowance, funeral allowance 

Others:

Compensation for occupational respiratory disease

Points to Note:

- The payments of old-age pension, disability pension, unemployment allowance and sickness allowance cannot overlap each other.
- If a beneficiary is qualified for more than one of the above-mentioned benefits, the Social Security Fund (abbreviated to FSS in Macao) should let the beneficiary know which one is the more favourable benefit payment and pay according to the beneficiary’s choice.
- Beneficiaries who receive old-age pension or disability pension are entitled to an additional payment in January of each year, which is equivalent to the amount of their pension payment of that month.
-The social security benefits cannot be seized and they are non-transferable.

Implementation Unit

Social Security Fund- Division of Benefits

Other Units / Departments

N/A

Where to Apply

Social Security Fund, St. Lazarus Parish Field Office,Rua Eduardo Marques no. 2-6, Macau
Macao Government Services Centre (Social Security Affairs), Rua Nova da Areia Preta, no. 52, 1.º andar, Área P, Macau
Macao Government Services Centre in Islands (Social Security Affairs), Rua de Coimbra, n.º 225, 3.˚ andar, Zona G ,Taipa

Office Hours

Social Security Fund, St. Lazarus Parish Field Office
Monday to Thursday: 9:00 - 13:00 , 14:30 - 17:45
Friday: 9:00 - 13:00 , 14:30 - 17:30
Macao Government Services Centre (Social Security Affairs)
Monday to Friday: 9:00 - 18:00 (No lunch break)
Macao Government Services Centre in Islands (Social Security Affairs)
Monday to Friday: 9:00 - 18:00 (No lunch break)

Ways to Make Enquiries

By phone: 2853 2850
By calling our interactive voice response hotline: 2823 8238 (24-hour)
By email: at@fss.gov.mo

Birth Allowance

Formality Type

Birth Allowance

Service Targets and Eligibility for Application

– You must have contributed to the Social Security System for at least 9 months in the 12 months preceding the quarter in which the child was born or adopted; or

– You must be currently receiving old-age or disability pension.

How to Apply

1.  “Macao One Account” or the E-Service Platform of FSS .

2.  You may visit a service point of the FSS to submit the documents in person or through a representative.

 

Application documents (applicable to documents submitted in person or through a representative)

1. A dedicated application form signed by the applicant (Sample form) (The form can be downloaded from the website or obtained from a service point of the Social Security Fund);

2. Present the original or photocopy of the applicant’s Macao SAR Resident ID Card;

3. You may give your written consent (can select on the application form) for the Social Security Fund to request the child’s birth registration information from the Macao Civil Registry Office (only applicable to cases where the child’s birth was registered in Macao), or provide a photocopy of the child’s birth registration certificate/a photocopy of the brief report on birth/a photocopy of the court judgment on the establishment of an adoptive relationship (all originals must be presented);

4. A photocopy of the applicant’s MOP bank account details (This can be exempted if the applicant has received the Social Security System's benefit payment before and there is no change to the bank account information);

 

*If the applicant is incapacitated, please refer to the Formalities of Applying for/Receiving Benefit Payment on Behalf of an Incapacitated Person.

When to Apply

The application must be filed within 60 days from the date of the child’s birth or adoption.

Performance Pledges

The vetting outcome will be communicated to the applicant within 14 working days from the next day after the applicant meets all eligibility requirements and submits all the required documents.

(Note: 1. In some special cases where the vetting process cannot be completed on time, the applicant will be notified within 10 working days from the next day after submitting the application. 2. Offline application: the vetting outcome will be communicated via a text message or an official letter; online application: the vetting outcome will be communicated via a push message from the Macao One Account or an official letter.)

Remarks

Points to note

1. If both parents are eligible for birth allowance, they can apply for the allowance at the same time;

2. Birth certificates issued outside the Macao SAR can also be used to apply for birth allowance;

3. If a public administration staff enrolled in the Social Security System is still providing actual service for the public administrative authority, or his/her enrollment in the Provident Fund Scheme for Workers in the Public Services has not been cancelled, he/she is not entitled to birth allowance or other benefits of the Social Security System, except old-age pension;

4. To update the contact information (address, contact phone number/mobile phone number for receiving text messages), the applicant may do so via the “Macao One Account”, the E-Service Platform of FSS, or fill out the “Change of Personal Particulars Form”.

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