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Non-mandatory Central
Provident Fund System

Other Services

Service Code
FSS9003
Service Introduction

N/A

Implementation Unit
Social Security Fund – Division of General Affairs of Provident Fund System
Other Units / Departments
N/A
Where to Apply
  1. The temporary office of the FSS at Tap Seac
    Address: Exhibition Hall of Tap Seac Multisport Pavilion
    Office hours:
    Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
    Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.
  2. Macao Government Services Centre (Area of Social Security and Employment)
    Address: Rua Nova da Areia Preta, N.º 52, 1.º andar, Área P, Macau
    Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m.  (Without lunch break)
  3. Macao Government Services Centre in Islands (Area of Social Security)
    Address : Rua de Coimbra, n.º 225, 3.˚ andar, Zona G ,Taipa
    Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m.  (Without lunch break)
  4. Six Public Services Centres under Municipal Affairs Bureau:
    Northern District Public Services Centre (Toi San Station)
    Northern District Public Services Centre (Fai Chi Kei Station)
    Central District Public Services Centre (Complexo da Rotunda de Carlos da Maia)
    Central District Public Services Centre (S. Lourenço Station)
    Island District Public Services Centre (Rua da Ponte Negra, Bairro Social da Taipa)
    Island District Public Services Centre (Seac Pai Van Station)
    Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m.  (Without lunch break) [Detailed address]
Office Hours
Ways to Make Enquiries

Enquiry number: 2853 2850
Interactive voice response hotline: 2823 0230 (24-hour)
Fax: 2853 2840 (24-hour)
Email: at@fss.gov.mo
Website: http://www.fss.gov.mo

Change of Personal Particulars

How to go through the formalities

Formalities and Required Documents

  1. To change personal particulars such as your name, Macao SAR Resident ID Card number or date of birth:
    The applicant can submit the following documents either in person or through a representative, to a service point of the Social Security Fund:

    1. Please complete the “Change of Personal Particulars Form” (Form FSS/DC-21(I)) (Download Forms CH / PT) and have it signed by the applicant (Sample of form Completion EN) (The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website);
    2. A photocopy of the front and back of the applicant’s Macao SAR Resident ID Card (required to present the original);
    3. A photocopy of the proof of change of information issued by the Identification Services Bureau (required to present the original);
    4. If the applicant authorises somebody else to submit the form for him or her, the person submitting the form is required to present his or her own identification documents besides submitting and presenting the above documents.
  2. To change your address or telephone number:
    1. When you change the contact information with the Identification Services Bureau through a multi-function self-service machine, you may authorize the Bureau to provide the information to the Social Security Fund and update it at the same time.
    2. You may either complete the “Change of Personal Particulars Form” (Form FSS/DC-21(I)) (Download Forms CH / PT) and have it signed by the applicant (Sample of form completion EN) (The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website), or specify in writing the name of applicant, the Macao SAR Resident ID Card number, the full address and contact phone number / mobile phone number for receiving text messages. The written documents must be signed by the applicant according to the ID card and submitted in any of the following ways:
      1. By post to Social Security Fund (Address: Alameda Dr. Carlos d’Assumpção, N.º 249-263, Edf. China Civil Plaza, 18º andar, Macau);
      2. Submit the documents either in person or through a representative to a service point of the Social Security Fund;
      3. Fax: (853)2853 2840;
      4. EMail: at@fss.gov.mo.

Service Location(s) and Office Hours

Either in Person or through a representative

  1. The temporary office of the FSS at Tap Seac
    Address: Exhibition Hall of Tap Seac Multisport Pavilion
    Office hours:
    Monday through Thursday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:45 p.m.
    Friday: 9:00 a.m. – 1:00 p.m. and 2:30 p.m. – 5:30 p.m.
  2. Macao Government Services Centre (Area of Social Security and Employment)
    Address: Rua Nova da Areia Preta, N.º 52, 1.º andar, Área P, Macau
    Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m.  (Without lunch break)
  3. Macao Government Services Centre in Islands (Area of Social Security)
    Address : Rua de Coimbra, n.º 225, 3.˚ andar, Zona G ,Taipa
    Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m.  (Without lunch break)
  4. Six Public Services Centres under Municipal Affairs Bureau:
    Northern District Public Services Centre (Toi San Station)
    Northern District Public Services Centre (Fai Chi Kei Station)
    Central District Public Services Centre (Complexo da Rotunda de Carlos da Maia)
    Central District Public Services Centre (S. Lourenço Station)
    Island District Public Services Centre (Rua da Ponte Negra, Bairro Social da Taipa)
    Island District Public Services Centre (Seac Pai Van Station)
    Office hours: Monday through Friday: 9:00 a.m. – 6:00 p.m.  (Without lunch break) [Detailed address]

Fees

Free of charge


Time Required to Process

Depending on the circumstances of the case.


Enquiry about Status

Check the progress of application: Can visit a service point or call (853) 2853 2850 for enquiries.

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