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澳門社會保障基金 - Fundo de Segurança Social de Macau
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Social Security Benefits

Service Code

FSS5010

Service Introduction

Social Security System includes benefit payments in the following forms:

Pensions:

Old-age pension, disability pension

Allowances:

Unemployment allowance, sickness allowance, birth allowance, marriage allowance, funeral allowance 

Others:

Compensation for occupational respiratory disease

Points to Note:

- The payments of old-age pension, disability pension, unemployment allowance and sickness allowance cannot overlap each other.
- If a beneficiary is qualified for more than one of the above-mentioned benefits, the Social Security Fund (abbreviated to FSS in Macao) should let the beneficiary know which one is the more favourable benefit payment and pay according to the beneficiary’s choice.
- Beneficiaries who receive old-age pension or disability pension are entitled to an additional payment in January of each year, which is equivalent to the amount of their pension payment of that month.
-The social security benefits cannot be seized and they are non-transferable.

Implementation Unit

Social Security Fund- Division of Benefits

Other Units / Departments

N/A

Where to Apply

Social Security Fund, St. Lazarus Parish Field Office,Rua Eduardo Marques no. 2-6, Macau
Macao Government Services Centre (Social Security Affairs), Rua Nova da Areia Preta, no. 52, 1.º andar, Área P, Macau
Macao Government Services Centre in Islands (Social Security Affairs), Rua de Coimbra, n.º 225, 3.˚ andar, Zona G ,Taipa

Office Hours

Social Security Fund, St. Lazarus Parish Field Office
Monday to Thursday: 9:00 - 13:00 , 14:30 - 17:45
Friday: 9:00 - 13:00 , 14:30 - 17:30
Macao Government Services Centre (Social Security Affairs)
Monday to Friday: 9:00 - 18:00 (No lunch break)
Macao Government Services Centre in Islands (Social Security Affairs)
Monday to Friday: 9:00 - 18:00 (No lunch break)

Ways to Make Enquiries

By phone: 2853 2850
By calling our interactive voice response hotline: 2823 8238 (24-hour)
By email: at@fss.gov.mo

Disability Pension

Formality Type

Disability Pension

Service Targets and Eligibility for Application

1. You must have habitually resided in Macao for at least 7 years;

2. You must have at least 36 months of contributions;

3. You must have a disability certified by the medical board of the Social Security Fund (abbreviated to FSS in Macao) (a beneficiary is considered disabled if he or she is, absolutely incapable to work or earn a living, temporarily or permanently, due to a general disease, accident, occupational disease or occupational accident).

How to Apply

1.  “Macao One Account”  or the E-Service Platform of FSS ;

2.  You may visit a service point of the FSS to submit the documents in person or through a representative;

3. If the applicant is an incapacitated person (e.g. being in a coma, with intellectual disability, mental illness, dementia which makes him/her unable to manage property by him/herself), you may refer to the FSS’s website for the formalities of applying for/receiving benefit payment on behalf of a person with incapacity.

 

Application documents (applicable to Points 2 and 3 of the Application Methods above)

1. A dedicated application form signed by the applicant (Sample form) (The form can be downloaded from the website or obtained from a service point of the Social Security Fund);

2. A photocopy of the applicant’s Macao SAR Resident ID Card;

3. Submit a photocopy of a medical report issued by a registered medical practitioner in Macao within the last 3 months regarding the illness or accident that affects the applicant’s ability to work or earn a living. The original must be presented for verification (submission is exempted if it is shown on the Disability Assessment Registration Card that the disability is severe/extremely severe);

4. A photocopy of the Disability Assessment Registration Card (if any), together with a “Declaration Form” authorizing the FSS to request photocopies of the health status information and relevant documents for disability assessment;

5. A photocopy of the applicant’s MOP bank account details;

6.If the applicant authorises someone to submit the application on his/her behalf, photocopies of the applicant’s valid proof of life documents for the year must be submitted (the original must be presented for verification). If the applicant applies by mail, the original valid proof of life documents for the year  must be submitted.


To apply for/receive disability pension on behalf of an incapacitated person

If the applicant is an incapacitated person (e.g. in a coma, with intellectual disability, mental illness, or dementia, which makes them unable to manage property on their own), please refer to the Formalities of Applying for/Receiving Benefit Payment on Behalf of an Incapacitated Person.

 

Performance Pledges

The applicant will be scheduled to have a health assessment by the FSS’s medical board, within 40 working days from the next day after the application and all the required documents are submitted.


(Note: Except for some cases where the applicant requests a postponement and a medical home visit.)

Remarks

Points to note:

1. Beneficiaries may file an application up to one month before expecting to meet the relevant eligibility requirement;

2. After submitting the application, the FSS will arrange the applicant to be assessed by the medical board at a designated time;

3. The disability pension payment will start from the month when the application is submitted and the eligibility requirements are met;

4. Disability pension is usually paid for three months of the current quarter in the middle of January, April, July and October;

5. The payment of old-age pension, disability pension, unemployment allowance and sickness allowance shall not overlap each other;

6. Beneficiaries are required to provide the proof of life in January each year;

7. An additional payment equal to the amount of disability pension will be paid in January each year;

8. If a beneficiary intends to work while receiving disability pension, he/she may participate in the “Employment Incentive Programme for Disability Pension Beneficiaries” and make declarations within the required time. For details, please refer to the Statutes of the “Employment Incentive Programme for Disability Pension Beneficiaries”;

9. If the beneficiary engages in paid work again, but fails to notify the FSS to stop the disability pension payment, or to report on time that he/she has participated in the “Employment Incentive Programme for Disability Pension Beneficiaries”, this may result in ceasing the disability pension payment and repayment of disability pension that he/she already received during the work period. If the beneficiary wants to receive disability pension again after he/she has stopped working, he/she must re-apply and receive a health assessment by the medical board again.

10. To update the contact information (address, contact phone number/mobile phone number for receiving text messages), the applicant may do so via the “Macao One Account”, the E-Service Platform of FSS, or fill out the “Change of Personal Particulars Form”.

 

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