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Joint Provident Fund Scheme

Service Introduction

Service Target and Eligibility Criteria

Employers can choose the fund management entity, voluntarily set up a joint provident fund scheme for the voluntary participation of employees.

Ways of Enquiries

Implementation Department and Unit: Social Security Fund, Division of Management of Accounts of Provident Fund System

Service Points and Office Hours：

The form and documents must be submitted through the fund management entity

  1. Social Security Fund, St. Lazarus Parish Field Office
    Address: Rua Eduardo Marques, n.ᵒˢ 2 a 6, Macau
    Office Hours:
    Monday to Thursday: 09:00-13:00, 14:30-17:45
    Friday: 09:00-13:00, 14:30-17:30
  2. Macao Government Services Centre (Social Security Affairs)
    Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
    Office Hours: Monday to Friday: 09:00-18:00 (No lunch break)
  3. Macao Government Services Centre in Islands (Social Security Affairs)
    Address: Rua de Coimbra, n.º 225, 3.º andar, Zona G ,Taipa
    Office Hours: Monday to Friday: 09:00-18:00 (No lunch break)

Telephone：（853）2853 2850

24-Hour Interactive Voice Response Hotline：（853）2823 0230

Fax：（853）2853 2840

Email：at@fss.gov.mo

Website：http://www.fss.gov.mo

Enquiry about the Central Provident Fund’s Employer Account

How to go through the formalities

Formalities and Required Documents

Using Macao One Account’s entity user account or the natural person’s user account (only applicable to individual business owners), employers who have established a joint provident fund scheme can log in either to the “Business & Associations Platform” mobile app/online platform, or to the “Central Provident Fund Information Platform” / “Online Services” of the Social Security Fund’s website. Then, select the “Enquiry about the Central Provident Fund’s Employer Account” service from the List of Government Services, and set permission for usage of designated staff for checking information about the employer’s central provident fund contribution records and account balance. For details, please refer to the guidelines for “Enquiry about the Central Provident Fund’s Employer Account”.

Remarks/Points to Note

None

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