Activate / Suspend the service and log in to the system

Activate the service and log in to the system 

• If the employer only activates the Social Security Fund’s Electronic Filing Service, he or she can complete the form “Activate/Suspend the Electronic Filing Service (Contributions of the Obligatory System)*” and submit together with the required documents** to a service point of the Social Security Fund for applying for activation of the service.  After activating the service, employers may log in to the Social Security Fund’s Electronic Filing Service Platform using the “Macao One Account”.
  *  The application form must be signed by the employer him/herself, or the employer's legal representative, or a person with legal authority.
  ** For the documents required for activating the Electronic Filing Service, please refer to the Administrative Procedures Guide – Electronic Filing Service (Activate the Service) on the Social Security Fund’s website.
• If an employer has once successfully reported the employee’s employment information through the "Business & Associations Platform", the Social Security Fund’s Electronic Filing Service will be activated at the same time. No need to apply separately.
• Once the Social Security Fund’s Electronic Filing Service Platform is used, three services will be opened at the same time: Electronic Filing – Contributions of Obligatory System (Long-Term Employees), Contributions of Obligatory System (Casual Workers), and Employment Fee for Non-Resident Workers.  The Social Security Fund will stop mailing paper Contribution Payment Advice.  Employers can download the payment advice from the Social Security Fund’s Electronic Filing Service Platform or "Business & Associations Platform" on the first day of the month for paying contributions.
• When using the Social Security Fund’s Electronic Filing Service Platform for reporting procedures, one must comply with the provisions and terms of the "Rules of Use for Electronic Filing Service" and be bound by the rules.
• For the time period to report the employee's employment information through the Social Security Fund’s Electronic Filing Service Platform, please refer to the "Timetable for Using the Electronic Filing Service".
• For the operational guidelines for reporting the employee’s employment information through the Social Security Fund’s Electronic Filing Service Platform, please refer to the "Operational Guidelines for Electronic Filing System".
  
  

Suspend the service

• Employers can fill out the "Activate/Suspend the Electronic Filing Service (Contributions of the Obligatory System)" to apply to the Social Security Fund for suspension of the "Electronic Filing Service".
• The use of "Electronic Filing Service" will be suspended starting from the quarter (long-term employee)/the month (casual worker) when the application is submitted.
• If the employer has not received the paper Contribution Payment Advice by the middle of the contribution month, he or she must visit a service point of the Social Security Fund to make enquiries or get a replacement Contribution Payment Advice within the contribution month to avoid late payment.  At the same time, if the employer has hired a casual worker, he or she must fill out a dedicated Contribution Payment Advice and go to a service point of the Social Security Fund to make the payment within the month that immediately follows the employee’s work month.