Service Introduction
Service Target and Eligibility Criteria
Employers can choose the fund management entity, voluntarily set up a joint provident fund scheme for the voluntary participation of employees.
Ways of Enquiries
Implementation Department and Unit: Social Security Fund, Division of Management of Accounts of Provident Fund System
Service Location: Detailed address
By phone: （853）2853 2850
By calling our interactive voice response hotline: （853）2823 0230（24-hour）
By fax: （853）2853 2840（24-hour）
By email: at@fss.gov.mo
By visiting our website: http://www.fss.gov.mo
Enquiry about the Central Provident Fund’s Employer Account
How to go through the formalities
Formalities and Required Documents
Using Macao One Account’s entity user account or the natural person’s user account (only applicable to individual business owners), employers who have established a joint provident fund scheme can log in either to the “Business & Associations Platform” mobile app/online platform, or to the “Central Provident Fund Information Platform” / “Online Services” of the Social Security Fund’s website. Then, select the “Enquiry about the Central Provident Fund’s Employer Account” service from the List of Government Services, and set permission for usage of designated staff for checking information about the employer’s central provident fund contribution records and account balance. For details, please refer to the guidelines for “Enquiry about the Central Provident Fund’s Employer Account”.
Remarks/Points to Note
None