- Social Security Fund, St. Lazarus Parish Field Office
Address: Rua Eduardo Marques, n.ᵒˢ 2 a 6, Macau
Office Hours:
Monday to Thursday: 09:00-13:00, 14:30-17:45
Friday: 09:00-13:00, 14:30-17:30 - Macao Government Services Centre (Social Security Affairs)
Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
Office Hours: Monday to Friday: 09:00-18:00 (No lunch break) - Macao Government Services Centre in Islands (Social Security Affairs)
Address: Rua de Coimbra, n.º 225, 3.º andar, Zona G ,Taipa
Office Hours: Monday to Friday: 09:00-18:00 (No lunch break)
Service Introduction
Service Target and Eligibility Criteria
Employers can choose the fund management entity, voluntarily set up a joint provident fund scheme for the voluntary participation of employees.
Ways of Enquiries
Implementation Department and Unit: Social Security Fund, Division of Management of Accounts of Provident Fund System
Service Points and Office Hours：
The form and documents must be submitted through the fund management entity
Telephone：（853）2853 2850
24-Hour Interactive Voice Response Hotline：（853）2823 0230
Fax：（853）2853 2840
Email：at@fss.gov.mo
Website：http://www.fss.gov.mo
Enquiry about the Central Provident Fund’s Employer Account
How to go through the formalities
Formalities and Required Documents
Using Macao One Account’s entity user account or the natural person’s user account (only applicable to individual business owners), employers who have established a joint provident fund scheme can log in either to the “Business & Associations Platform” mobile app/online platform, or to the “Central Provident Fund Information Platform” / “Online Services” of the Social Security Fund’s website. Then, select the “Enquiry about the Central Provident Fund’s Employer Account” service from the List of Government Services, and set permission for usage of designated staff for checking information about the employer’s central provident fund contribution records and account balance. For details, please refer to the guidelines for “Enquiry about the Central Provident Fund’s Employer Account”.
Remarks/Points to Note
None