Service Target and Eligibility Criteria
If a Macao resident passed away in the year in which the disbursement was allocated, his/her spouse, family member of the first degree of lineal consanguinity or heir, as the declarant, can make a request on his/her behalf. The claimant must submit the following information for the claims procedure and relevant documents relating to the reason for the request of the deceased Macao resident in the previous calendar year (e.g. Statement of Request, declaration and relevant certification documents. Please refer to the Administrative Procedures Guide on the relevant grounds for details):

Formalities and Required Documents
1. Declaration of Entitlement (C/15) (Sample of form completion EN).
2. Copy of the claimant' s identity document.
3. Copy of the deceased Macao resident's death certificate.
4. If the relationship with the deceased Macao resident is that of spouse or first degree direct relative, a copy of the document proving the relationship is required.
5. If the claimant is an heir of the deceased Macao resident, a copy of the notarised certificate confirming heirship or a judicial certificate is required (the original must be presented for verification).

Service Points and Office Hours:
1. Social Security Fund, St. Lazarus Parish Field Office
    Address: Rua Eduardo Marques, n.^os 2 a 6, Macau
    Office hours:
    Monday to Thursday: 09:00 – 13:00 , 14:30  – 17:45
    Friday: 09:00  – 13:00 ,  14:30  – 17:30
2. Macao Government Services Centre (Social Security Affairs)
    Address: Avenida de Venceslau de Morais, n.º 222, R/C, Zona E, Macau
    Office hours: Monday to Friday: 09:00  – 18:00  (No lunch break)
3. Macao Government Services Centre in Islands (Social Security Affairs)
    Address : Rua de Coimbra, n.º 225, 3.˚ andar, Zona G, Taipa
    Office hours: Monday to Friday: 09:00 – 18:00  (No lunch break)

Check the progress of application: Can visit a service point or call (853) 2853 2850 for enquiries.