Service Introduction

Service Targets and Eligibility to Apply

1. Application for Enrollment in the Arbitrary System
   Persons who have never enrolled as a beneficiary of the Social Security Fund and fall into any of the following situations:
   1. An employee who is the spouse of the employer, or who has a de facto marital relationship with the employer, or who is a relative up to the second degree of relationship who lives and shares meals with the employer;
   2. An employee with relations established under a contract of apprenticeship training or a vocational training system that aims to integrate the trainee into the employment market;
   3. A Macao SAR resident aged 18 or older, but must have stayed in Macao for at least 183 days in the 12 months before filing the application for enrollment in the arbitrary system (the number of days in Macao for the month of application is not counted):
      1. The applicant must meet the requirement of staying in Macao for at least 183 days. (The applicant is required to make a declaration when filing the application. The Social Security Fund can check it based on the information of the public entities)
      2. If the applicant is outside Macao for the following reasons, the relevant period can also be considered as staying in Macao, but relevant proof must be provided:
         1. He/she attended middle school or higher-level courses recognized by the local authority in charge;
         2. He/she was hospitalized due to injury or illness;
         3. He/she attained age 65 and habitually resided in mainland China;
         4. He/she worked outside the Macao SAR in order to bear the main living expenses of his/her spouse and immediate family member in Macao.
            NOTE: For humanitarian or other duly substantiated reasons, the Chief Executive may allow the period that the applicant stayed outside Macao due to the other reasons to be also considered as the time he/she stayed in Macao.
2. Start the Payment of Arbitrary System Contributions
   Beneficiaries who have enrolled with the Social Security Fund and have not been hired to work for others in Macao.
3. Suspend the Payment of Arbitrary System Contributions
   Beneficiaries who have started the payment of arbitrary system contributions.
4. Payment of Arbitrary System Contributions
   Beneficiaries who have started the payment of arbitrary system contributions.
5. In-Service Public Administration Staff Enrolled in the Retirement and Survivor’s Pensions Scheme – Application for Enrollment in the Arbitrary System
   In-service public administration staff who have never enrolled as a beneficiary of the Social Security Fund and have enrolled under the Retirement and Survivor’s Pensions Scheme.
6. In-Service Public Administration Staff Enrolled in the Retirement and Survivor’s Pensions Scheme – Start the Payment of Arbitrary System Contributions
   In-service public administration staff enrolled as a beneficiary of the Social Security Fund and have enrolled under the Retirement and Survivor’s Pensions Scheme.
7. In-Service Public Administration Staff Enrolled in the Retirement and Survivor’s Pensions Scheme – Suspend the Payment of Arbitrary System Contributions
   In-service public administration staff who are beneficiaries who have started the payment of arbitrary system contributions and have enrolled under the Retirement and Survivor’s Pensions Scheme.
8. In-Service Public Administration Staff Enrolled in the Retirement and Survivor’s Pensions Scheme – Payment of Arbitrary System Contributions
   In-service public administration staff who are beneficiaries who have started the payment of arbitrary system contributions and have enrolled under the Retirement and Survivor’s Pensions Scheme.
9. Change of Personal Particulars
   Beneficiaries or individual account owners who need to change their personal identity information, address or telephone number on the Social Security Fund’s records.

Enquiry Channels

Implementation department and unit: Social Security Fund, Division of Contributions

Service location: Detailed address

Enquiry phone number: (853) 2853 2850

24-hour interactive voice response hotline: (853) 2823 8238

Fax: (853) 2853 2840

Email: at@fss.gov.mo

Website: http://www.fss.gov.mo

Online enquiry about the beneficiary number: https://www.fss.gov.mo/en/eservice/s1s

Check the contributions to the Social Security System from the Social Security Fund’s website by logging in to the “Macao One Account”: https://eservice2.fss.gov.mo/Web

Set-up locations of self-service machines