Contributions of the Arbitrary System

Service Introduction

Service Targets and Eligibility to Apply

  1. Application for Enrollment in the Arbitrary System
    Persons who have never enrolled as a beneficiary of the Social Security Fund and fall into any of the following situations:

    1. An employee who is the spouse of the employer, or who has a de facto marital relationship with the employer, or who is a relative up to the second degree of relationship who lives and shares meals with the employer;
    2. An employee with relations established under a contract of apprenticeship training or a vocational training system that aims to integrate the trainee into the employment market;
    3. A Macao SAR resident aged 18 or older, but must have stayed in Macao for at least 183 days in the 12 months before filing the application for enrollment in the arbitrary system (the number of days in Macao for the month of application is not counted):
      1. The applicant must meet the requirement of staying in Macao for at least 183 days. (The applicant is required to make a declaration when filing the application. The Social Security Fund can check it based on the information of the public entities)
      2. If the applicant is outside Macao for the following reasons, the relevant period can also be considered as staying in Macao, but relevant proof must be provided:
        1. He/she attended middle school or higher-level courses recognized by the local authority in charge;
        2. He/she was hospitalized due to injury or illness;
        3. He/she attained age 65 and habitually resided in mainland China;
        4. He/she worked outside the Macao SAR in order to bear the main living expenses of his/her spouse and immediate family member in Macao.
          NOTE: For humanitarian or other duly substantiated reasons, the Chief Executive may allow the period that the applicant stayed outside Macao due to the other reasons to be also considered as the time he/she stayed in Macao.
  2. Start the Payment of Arbitrary System Contributions
    Beneficiaries who have enrolled with the Social Security Fund and have not been hired to work for others in Macao.
  3. Suspend the Payment of Arbitrary System Contributions
    Beneficiaries who have started the payment of arbitrary system contributions.
  4. Payment of Arbitrary System Contributions
    Beneficiaries who have started the payment of arbitrary system contributions.
  5. In-Service Public Administration Staff Enrolled in the Retirement and Survivor’s Pensions Scheme – Application for Enrollment in the Arbitrary System
    In-service public administration staff who have never enrolled as a beneficiary of the Social Security Fund and have enrolled under the Retirement and Survivor’s Pensions Scheme.
  6. In-Service Public Administration Staff Enrolled in the Retirement and Survivor’s Pensions Scheme – Start the Payment of Arbitrary System Contributions
    In-service public administration staff enrolled as a beneficiary of the Social Security Fund and have enrolled under the Retirement and Survivor’s Pensions Scheme.
  7. In-Service Public Administration Staff Enrolled in the Retirement and Survivor’s Pensions Scheme – Suspend the Payment of Arbitrary System Contributions
    In-service public administration staff who are beneficiaries who have started the payment of arbitrary system contributions and have enrolled under the Retirement and Survivor’s Pensions Scheme.
  8. In-Service Public Administration Staff Enrolled in the Retirement and Survivor’s Pensions Scheme – Payment of Arbitrary System Contributions
    In-service public administration staff who are beneficiaries who have started the payment of arbitrary system contributions and have enrolled under the Retirement and Survivor’s Pensions Scheme.
  9. Change of Personal Particulars
    Beneficiaries or individual account owners who need to change their personal identity information, address or telephone number on the Social Security Fund’s records.

Enquiry Channels

Implementation department and unit: Social Security Fund, Division of Contributions

Service location: Detailed address

Enquiry phone number: (853) 2853 2850

24-hour interactive voice response hotline: (853) 2823 8238

Fax: (853) 2853 2840

Email: at@fss.gov.mo

Website: http://www.fss.gov.mo

Online enquiry about the beneficiary number: https://www.fss.gov.mo/en/eservice/s1s

Check the contributions to the Social Security System from the Social Security Fund’s website by logging in to the “Macao One Account”: https://eservice2.fss.gov.mo/Web

Set-up locations of self-service machines

Start the Payment of Contributions of the Arbitrary System

How to go through the formalities

Formalities and Required Documents

  1. Applicants may log in to the following electronic channels using the “Macao One Account”:
    1.1. “Macao One Account” mobile app; or
    1.2. “Macao One Account” online platform (https://www.mo.gov.mo/home); or
    1.3. “Online Services” of the Social Security Fund’s website (https://www.fss.gov.mo/en/eservice).
  2. Self-service machine:
    The applicant can apply at a self-service machine using their smart Macao SAR Resident ID card.
  3. The applicant can submit the following documents, either in person or through a representative, to a service point of the Social Security Fund：
    1. Application for Payment of Contributions of the Arbitrary System (Form DC12) (Sample of form completion) and personally sign it; (The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website)
    2. Present the original or photocopy of the applicant’s Macao SAR Resident ID Card (the original must be presented for verification). (If the application is submitted by someone else, a photocopy of the applicant’s Macao SAR Resident ID Card can be presented)
  4. The applicant can send the above documents to the Social Security Fund through the following methods:
    1. Mail: Social Security Fund (Address: Alameda Dr. Carlos d’Assumpção, Nos. 249-263, Edf. China Civil Plaza, 18.º andar, Macau)
    2. Fax: (853) 8599 7728
    3. Email: at@fss.gov.mo

*If the applicant is a beneficiary of general subsidy of the Social Welfare Bureau (abbreviated to SWB in Macao), since the amount of contributions that he or she paid during the period of receiving the subsidy can be subsidzed by the SWB, the Application for Enrollment in the Arbitrary System (Form DC12) has to be submitted to the SWB.

**If the applicant is an incapacitated person, please refer to the Formalities of Applying on Behalf of an Incapacitated Person.

Service Locations and Office Hours

  1. All service points of the Social Security Fund
    – Social Security Fund, St. Lazarus Parish Field Office
    Address: Rua Eduardo Marques, n.os 2-6, Macau
    Office hours:
    Monday to Thursday: 09:00 – 13:00 , 14:30 – 17:45
    Friday: 09:00 – 13:00 , 14:30 – 17:30
    – Macao Government Services Centre (Area of Social Security and Employment)
    Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
    Office hours:
    Monday to Friday: 09:00 – 18:00 (No lunch break)
    – Macao Government Services Centre in Islands (Social Security Affairs)
    Address: Rua de Coimbra, n.º 225, 3.° andar, Zona G, Taipa
    Office hours:
    Monday to Friday: 09:00 – 18:00 (No lunch break)
  2. Self-service machines
    Please click on the link below for the set-up locations of self-service machines and their service hours:
    https://www.dsi.gov.mo/eservice/pt/muti-kiosk-service.jsp

Fees

  1. Application fee: Free of charge
  2. Contribution amount: According to the Executive Order, the contribution amount is 90 patacas per month with effect from 1 January 2017.

Remarks/Points to Note

  1. For beneficiaries of the old system (already enrolled before 1 January 2011), if they meet the contribution requirements for applying for old-age pension (at least 60 months of contributions) /after they start to receive old-age pension, the pension amount will not be adjusted if they continue to pay arbitrary system contributions, but they can continue to enjoy the protection of other social security benefits. In this case, the payment of old-age pension and sickness allowance shall not overlap with each other according to the law, but the beneficiary can still choose to receive the more favourable benefit.
  2. For beneficiaries of the new system (enrolled on or after 1 January 2011), the old-age pension amount is calculated proportionally by dividing the number of actual contribution months by 360. If the beneficiary continues to pay arbitrary system contributions after he/she has started to receive old-age pension, the pension amount can be adjusted in April each year until there are 360 months of contributions. At the same time, continuing to make contributions allows the beneficiary to continue to enjoy the protection of other social security benefits. In this case, the payment of old-age pension and sickness allowance shall not overlap with each other according to the law, but the beneficiary can still choose to receive the more favourable benefit.
  3. Notification methods:
    – Processed via “Macao One Account”: Notify by push notifications of “Macao One Account” on mobile phone, or you may click “My account” in “Macao One Account”, and check progress status in “My e-Affairs”.
    – Processed via other means: Notify by official letter/SMS.
  4. For beneficiaries who have already applied to pay contributions by AutoPay, the contributions will be automatically deducted by the relevant bank on the last working day of the contribution month (January, April, July, October).
  5. A guide to administrative procedures for paying contributions to the arbitrary system:
    https://www.fss.gov.mo/en/social/social-guide?id=17#FSS0008D
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