Contributions of the Obligatory System

Service Introduction

Obligatory system contributions apply to the following persons:

  1. According to the general regime of labour relations, any Macao SAR resident who works under the authority and direction of an employer on a contract basis and in return for remuneration, also includes any Macao SAR resident hired to work at an overseas branch or agency of an enterprise registered in the Macao SAR;
  2. Public administration staff in any form of appointment, but does not include in-service public administration staff already enrolled under the Retirement and Survivor’s Pensions Scheme.

Service Targets and Eligibility to Apply

  1. Registration of Employer
    Employers who have established a labour relationship with employees for the first time and have never registered with the Social Security Fund.
  2. Beneficiary Enrollment under the Obligatory System
    The employee hired by an employer establishes a labour relationship with others for the first time.
  3. Payment of Contributions for Local Long-Term Employees
    Employers who hire local employees to work for them on a long-term basis.
  4. Payment of Contributions for Local Casual Workers
    Employers who hire local employees to work for them under a fixed-term labour contract.
  5. Rectification of Default Contributions to the Obligatory System
    Employers who pay contributions late, after 60 days from the expiration of the statutory contribution period.
  6. Change of Employer Registration Information
    Employers already registered with the Social Security Fund.
  7. Complaint against the Employer for Failing to Pay Contributions
    Employees may file a complaint if they find that their employer has failed to enroll them and pay contributions for them to the Social Security Fund.
  8. Electronic Filing Service – Activate the Service
    Employers who have completed valid employer registration with the Social Security Fund.
  9. Electronic Filing Service – Suspend the Service
    Employers who have been approved to use the Electronic Filing Service.
  10. Electronic Filing Service – Add and Cancel a Master Account Holder
    Employers who have been approved to use the Electronic Filing Service.
  11. Electronic Filing Service – Report the Employment Information of Local Long-Term Employees
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them on a long-term basis.
  12. Electronic Filing Service – Report the Employment Information of Local Casual Workers
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them under a fixed-term labour contract.
  13. Electronic Filing Service – Pay Contributions to the Obligatory System (Long-Term Employees)
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them on a long-term basis.
  14. Electronic Filing Service – Pay Contributions to the Obligatory System (Casual Workers)
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them under a fixed-term labour contract.

Enquiry Channels

Implementation department and unit: Social Security Fund, Division of Contributions

Service location: Detailed address

Enquiry phone number: (853) 2853 2850

24-hour interactive voice response hotline: (853) 2823 8238

Fax: (853) 2853 2840

Email: at@fss.gov.mo

Website: http://www.fss.gov.mo

Online enquiry about the beneficiary number: https://www.fss.gov.mo/en/eservice/s1s

Check the contributions to the Social Security System from the Social Security Fund’s website by logging in to the “Macao One Account”: https://eservice2.fss.gov.mo/Web

Services and set-up location of self-service machines: Set-up location of self-service machines

Electronic Filing Service – Report the Employment Information of Local Long-Term Employees

How to go through the formalities

Time Limit

General Reporting Period: The first day of the employee’s work quarter to the last day of the contribution month that immediately follows;

Supplementary Reporting Period: From the day that immediately follows the payment of the quarter’s contributions to the last day of the contribution month (subject to certain conditions).

Formalities and Required Documents

● Business & Associations Platform

  1. Log in to “Business & Associations Platform”, select “Report new hires and employment termination” service, and then select “Report new hires” or “Report employment termination”.
  2. Users can report the employee’s employment information through the reporting methods of [Single entry] and [Batch entry].
    I.  [Single entry]: Enter the employment information of each employee one by one.
    II. [Batch entry]: Create a spreadsheet in an “Excel template” format that contains the employee’s employment information, and import the data into the system of Business & Associations Platform.
  3. After completing the data entry and saving of data, the information must be “submitted” within the reporting period in order to complete the relevant reporting procedures.
  4. Enroll as a beneficiary – If the local employee hired has not enrolled as a beneficiary of the Social Security System, the relevant employer must enroll the employee within the contribution month that immediately follows the start of employment, and make contributions for him or her.  When the employer reports the start of employment through the “Business & Associations Platform”, the new hire will be enrolled as a beneficiary of the Social Security Fund simultaneously if he or she is eligible for the Social Security System.  No separate procedures are required.
  5. For detailed operational instructions, please refer to the “Operational Guidelines for the system of Business & Associations Platform”.

● Social Security Fund’s Electronic Filing Service Platform

  1. Employers using the Electronic Filing Service may report the employment information of long-term employees during the (general) reporting period for long-term employees. The steps are as follows:
    1. Log in to the Social Security Fund’s Electronic Filing Service Platform to report the staff change of long-term employees during the work quarter;
    2. After inputting the data, the user is required to click the “Save” button, check that the Employer Registration Number that needs to e-file is correct and click the “Confirm to Save” button, the System will then save the staff’s employment information entered and generate a “Report Version”;
    3. After inputting the employment information of all employees for the quarter, the master account is required to click the “Submit” button during the reporting period, check that the Employer Registration Number that needs to e-file is correct and tick (“✓”) the declaration “Having established a labour relationship with the employees” and click “Confirm to Submit” button to submit the information to the Social Security Fund, in order to complete the reporting procedures for the quarter.
    4. If the long-term employee hired has never enrolled as a beneficiary of the Social Security Fund, the employer can upload the scanned copy of the front and back of the employee’s Macao SAR Resident ID Card by completing the electronic version of the “Form for Enrollment of Beneficiary (Local Employee)” (must contain the declaration of employment signed by the employee), and declare that all the information filled in the form has been verified by the employee.
      NOTE: If the local long-term employees “have no change” during the quarter, the Contribution Payment Advice can be downloaded directly on the first day of the contribution month.
  2. From the day that immediately follows the payment of the quarter’s contributions to the last day of the contribution month, employers who have hired a local long-term employee can still use the Electronic Filing System to supplement the local long-term employee data that simultaneously meets the following conditions:
    I) The master account can only supplement the information of employees who start or terminate employment within the last 14 days of the month prior to the contribution month;
    II) For each employee, the master account can only report the employment start or end date once during the supplementary reporting period;
    III) It does not affect information relating to the number and amount of contributions already reported for each employee during the “Reporting Period”.
    The reporting method is as follows:

    1. After submitting the employee data during the reporting period, the master account can still log in to the Electronic Filing System within the “Supplementary Reporting Period” to supplement the employment information of local long-term employees who meet the above conditions;
    2. After inputting the data, the user is required to click the “Save” button, check that the Employer Registration Number that needs to e-file is correct and click the “Confirm to save” button, the System will then save the staff’s employment information entered and generate a “Report Version”;
    3. After inputting the data, the master account is required to click the “Submit” button during the supplementary reporting period, check that the Employer Registration Number that needs to e-file is correct and tick (“✓”) the declaration “Having established a labour relationship with the employees” and click “Confirm to Submit” button to submit the information to the Social Security Fund in order to complete the supplementary reporting procedures.
    4. If the long-term employee hired has never enrolled as a beneficiary of the Social Security Fund, the employer can upload the scanned copy of the front and back of the employee’s Macao SAR Resident ID Card by completing the electronic version of the “Form for Enrollment of Beneficiary (Local Employee)” (must contain the declaration of employment signed by the employee), and declare that all the information filled in the form has been verified by the employee.
  3. It is required to register as an employer and pay contributions for the employees according to the establishment declared on Financial Services Bureau’s Salaries Tax, Group I, Registration Form (Form M/2).
  4. For detailed operating instructions, please refer to the “Operational Guidelines for Electronic Filing System”.

Remarks/Points to Note

  1. The function of “submitting” the employee data to the Social Security Fund is only available to the master account.
  2. From the 21st day of the month prior to the contribution month to the second last working day of the contribution month, the System will provide the “Data Sheet for Previewing all Employee Data” (Excel format) based on the information about the employer’s original employees, and the “saved” data for the quarter. Users can preview the number and amount of contributions payable for the quarter’s long-term employees, as well as the employment information of long-term employees during the quarter.
  3. Long-term employees are not required to pay contributions if they work less than 15 days in the employment start/end month, but the employer is still required to log in to the Electronic Filing System to report the employee’s start/end date during the corresponding reporting period or supplementary reporting period.
  4. Obligatory system does not apply to the following situations:
    1. The employer himself/herself
    2. Employee who is the spouse of the employer, or who has de facto marital relationship with the employer, or who is a relative up to the second degree of relationship who lives and has meals with the employer;
    3. A labour contract relationship that does not involve authority and direction of the employer
    4. Employee who has a relationship established under an apprenticeship training contract, or through a vocational training system that aims to integrate the trainee into the employment market;
    5. In-service public administration staff already enrolled in the Retirement and Survivor’s Pensions Scheme.
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