Service Introduction

Obligatory system contributions apply to the following persons:

1. According to the general regime of labour relations, any Macao SAR resident who works under the authority and direction of an employer on a contract basis and in return for remuneration, also includes any Macao SAR resident hired to work at an overseas branch or agency of an enterprise registered in the Macao SAR;
2. Public administration staff in any form of appointment, but does not include in-service public administration staff already enrolled under the Retirement and Survivor’s Pensions Scheme.

Service Targets and Eligibility to Apply

1. Registration of Employer
   Employers who have established a labour relationship with employees for the first time and have never registered with the Social Security Fund.
2. Beneficiary Enrollment under the Obligatory System
   The employee hired by an employer establishes a labour relationship with others for the first time.
3. Payment of Contributions for Local Long-Term Employees
   Employers who hire local employees to work for them on a long-term basis.
4. Payment of Contributions for Local Casual Workers
   Employers who hire local employees to work for them under a fixed-term labour contract.
5. Rectification of Default Contributions to the Obligatory System
   Employers who pay contributions late, after 60 days from the expiration of the statutory contribution period.
6. Change of Employer Registration Information
   Employers already registered with the Social Security Fund.
7. Complaint against the Employer for Failing to Pay Contributions
   Employees may file a complaint if they find that their employer has failed to enroll them and pay contributions for them to the Social Security Fund.
8. Electronic Filing Service – Activate the Service
   Employers who have completed valid employer registration with the Social Security Fund.
9. Electronic Filing Service – Suspend the Service
   Employers who have been approved to use the Electronic Filing Service.
10. Electronic Filing Service – Add and Cancel a Master Account Holder
    Employers who have been approved to use the Electronic Filing Service.
11. Electronic Filing Service – Report the Employment Information of Local Long-Term Employees
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them on a long-term basis.
12. Electronic Filing Service – Report the Employment Information of Local Casual Workers
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them under a fixed-term labour contract.
13. Electronic Filing Service – Pay Contributions to the Obligatory System (Long-Term Employees)
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them on a long-term basis.
14. Electronic Filing Service – Pay Contributions to the Obligatory System (Casual Workers)
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them under a fixed-term labour contract.

Enquiry Channels

Implementation department and unit: Social Security Fund, Division of Contributions

Service location: Detailed address

Enquiry phone number: (853) 2853 2850

24-hour interactive voice response hotline: (853) 2823 8238

Fax: (853) 2853 2840

Email: at@fss.gov.mo

Website: http://www.fss.gov.mo

Online enquiry about the beneficiary number: https://www.fss.gov.mo/en/eservice/s1s

Check the contributions to the Social Security System from the Social Security Fund’s website by logging in to the “Macao One Account”: https://eservice2.fss.gov.mo/Web

Services and set-up location of self-service machines: Set-up location of self-service machines