Contributions of the Obligatory System

Service Introduction

Obligatory system contributions apply to the following persons:

  1. According to the general regime of labour relations, any Macao SAR resident who works under the authority and direction of an employer on a contract basis and in return for remuneration, also includes any Macao SAR resident hired to work at an overseas branch or agency of an enterprise registered in the Macao SAR;
  2. Public administration staff in any form of appointment, but does not include in-service public administration staff already enrolled under the Retirement and Survivor’s Pensions Scheme.

Service Targets and Eligibility to Apply

  1. Registration of Employer
    Employers who have established a labour relationship with employees for the first time and have never registered with the Social Security Fund.
  2. Beneficiary Enrollment under the Obligatory System
    The employee hired by an employer establishes a labour relationship with others for the first time.
  3. Payment of Contributions for Local Long-Term Employees
    Employers who hire local employees to work for them on a long-term basis.
  4. Payment of Contributions for Local Casual Workers
    Employers who hire local employees to work for them under a fixed-term labour contract.
  5. Rectification of Default Contributions to the Obligatory System
    Employers who pay contributions late, after 60 days from the expiration of the statutory contribution period.
  6. Change of Employer Registration Information
    Employers already registered with the Social Security Fund.
  7. Complaint against the Employer for Failing to Pay Contributions
    Employees may file a complaint if they find that their employer has failed to enroll them and pay contributions for them to the Social Security Fund.
  8. Electronic Filing Service – Activate the Service
    Employers who have completed valid employer registration with the Social Security Fund.
  9. Electronic Filing Service – Suspend the Service
    Employers who have been approved to use the Electronic Filing Service.
  10. Electronic Filing Service – Add and Cancel a Master Account Holder
    Employers who have been approved to use the Electronic Filing Service.
  11. Electronic Filing Service – Report the Employment Information of Local Long-Term Employees
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them on a long-term basis.
  12. Electronic Filing Service – Report the Employment Information of Local Casual Workers
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them under a fixed-term labour contract.
  13. Electronic Filing Service – Pay Contributions to the Obligatory System (Long-Term Employees)
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them on a long-term basis.
  14. Electronic Filing Service – Pay Contributions to the Obligatory System (Casual Workers)
    Employers who have been approved to use the Electronic Filing Service and have hired local employees to work for them under a fixed-term labour contract.

Enquiry Channels

Implementation department and unit: Social Security Fund, Division of Contributions

Service location: Detailed address

Enquiry phone number: (853) 2853 2850

24-hour interactive voice response hotline: (853) 2823 8238

Fax: (853) 2853 2840

Email: at@fss.gov.mo

Website: http://www.fss.gov.mo

Online enquiry about the beneficiary number: https://www.fss.gov.mo/en/eservice/s1s

Check the contributions to the Social Security System from the Social Security Fund’s website by logging in to the “Macao One Account”: https://eservice2.fss.gov.mo/Web

Services and set-up location of self-service machines: Set-up location of self-service machines

Beneficiary Enrollment under the Obligatory System

How to go through the formalities

Time Limit

In the contribution month that immediately follows the commencement of a labour relationship.

Formalities and Required Documents

The employer may enroll the employee who has never enrolled as a beneficiary of the Social Security Fund, either in person or through a representative, at a service point of the Social Security Fund, and the following documents must be submitted:

  1. The properly completed Form for Enrollment of Beneficiary (Local Employee) (Form FSS/DC/7) (Sample of form completion) (The form is to be stamped and signed by the employer and employee, and employers of domestic workers are not required to stamp) (The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website).
  2. A photocopy of the front and back of the employee’s Macao SAR Resident ID Card.
  3. The long-term employee’s properly completed Payment Advice of Contributions of the Obligatory System (Form FSS/DC/Guia-1) (Sample of form completion), and Declaration Form for Staff Change of Local Employees (Form FSS/DC/Guia-17) (Sample of form completion)/the casual worker’s properly completed Payment Advice of Contributions of the Obligatory System – Contributions of fixed-term labour contract (Casual workers) (Form FSS/DC/Guia-6) (Sample of form completion) (The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website).
    1. Report on the long-term employee’s Declaration Form for Staff Change of Local Employees (Form FSS/DC/Guia-17) the long-term employee’s employment information for the quarter (it is required to put an X under the month that the employee needs to pay contributions and indicate the employee’s start date), and report on the casual worker’s Payment Advice of Contributions of the Obligatory System – Contributions of fixed-term labour contract (Casual workers) (Form FSS/DC/Guia-6) the casual worker’s number of work days for the month (The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website);
    2. Calculate the number and amount of contributions payable by the long-term employees for the quarter/by the casual workers for the month, and write the corresponding number and amount of contributions on the long-term employee’s Payment Advice of Contributions of the Obligatory System (Form FSS/DC/Guia-1)/on the casual worker’s Payment Advice of Contributions of the Obligatory System – Contributions of fixed-term labour contract (Casual workers) (Form FSS/DC/Guia-6), and then have the contribution payment advice stamped and signed by the employer (employers of domestic workers are not required to stamp) (The form is available at all service points of the Social Security Fund or can be downloaded from the Social Security Fund’s website).
  4. Please bring the documents required in numbers 1 to 3 above to a service point of the Social Security Fund for payment of contributions and enrollment of beneficiary within the contribution period*.
    * The contribution months for long-term employees are January, April, July and October, and the contribution month for casual workers is the month that immediately follows the employee’s work month.

Service Locations and Office Hours

  1. Social Security Fund, St. Lazarus Parish Field Office
    Address: Rua Eduardo Marques, n.os 2-6, Macau
    Office hours:
    Monday to Thursday: 09:00 – 13:00 , 14:30 – 17:45
    Friday: 09:00 – 13:00 , 14:30 – 17:30
  2. Macao Government Services Centre (Social Security Affairs)
    Address: Rua Nova da Areia Preta, n.º 52, 1.º andar, Área P, Macau
    Office hours:
    Monday to Friday: 09:00 – 18:00 (No lunch break)
  3. Macao Government Services Centre in Islands (Social Security Affairs)
    Address: Rua de Coimbra, n.º 225, 3.º andar, Zona G ,Taipa
    Office hours:
    Monday to Friday: 09:00 – 18:00 (No lunch break)

Time Required to Process

Under normal circumstances, beneficiary enrollment will be processed within the month that immediately follows the contribution month.


Remarks/Points to Note

  1. If the newly hired long-term employee has never enrolled with the Social Security fund, even if the employee is not required to pay contributions for the employment start month because he or she works less than 15 days in that month, the employer is still required to enroll the employee as a beneficiary within the contribution month that immediately follows.
    For example, if an employee’s start date is 20 March, the employer should enroll the employee as a beneficiary within the contribution month that immediately follows (i.e. April).
  2. If the newly hired casual worker has never enrolled with the Social Security Fund, the employer is required to enroll the employee as a beneficiary and pay contributions for him or her in the month that immediately follows the employee’s work month.
  3. Employee enrollment is required to be done only once, and the enrolled person will be endowed with the identity of a beneficiary and will be issued a lifetime Social Security Fund’s beneficiary number.
  4. The employer can check if the employee has enrolled before and look up his or her beneficiary number using the online service of the Social Security Fund’s website.
  5. When paying contributions, the employer must use a seal that matches the employer’s registered name (except for employers of domestic workers).
  6. Obligatory system does not apply to the following situations:
    1. Employee who is the spouse of the employer, or who has de facto marital relationship with the employer, or who is a relative up to the second degree of relationship who lives and has meals with the employer;
    2. Employee who has a relationship established under an apprenticeship training contract, or through a vocational training system that aims to integrate the trainee into the employment market;
    3. In-service public administration staff already enrolled in the Retirement and Survivor’s Pensions Scheme.

Related Specifications or Requirements

  1. Late Beneficiary Enrollment
    Any employer, who establishes a labour relationship with an employee for the first time, must enroll the employee as a beneficiary, and pay contributions for him or her within the contribution month that immediately follows the commencement of relationship. Violators shall be fined between 200 and 1,000 patacas for each employee affected by their infractions.
  2. Late Payment of Contributions
    Employers are required to pay a late payment interest if the contributions are paid within 60 days after the statutory payment period. The interest is calculated at a monthly rate of 3% on the total amount of contributions overdue, where a fraction of a month shall be counted as a full month, and the minimum interest is 50 patacas. If the contributions remain unpaid after 60 days, besides the late payment interest, the employer shall also be subject to a fine that is calculated quarterly and not more than half of the amount of contributions overdue, but the minimum fine is 500 patacas.
  3. Improper Appropriation of Contributions
    Any employer, who attempts to improperly appropriate all or part of the social security system’s contributions that he or she deducts from the employee’s remuneration according to law, and fails to pay the money to the Social Security Fund within 60 days after the expiration of the statutory period, shall be subject to imprisonment for up to three years, or a fine. If the offender is a legal person, he or she shall be subject to a fine of up to 360 days.
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